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Timezone.io

Frequently Asked Questions

If you have any questions, please contact us at contact@ttime.app.

What is TeamTime?

TeamTime is a simple tool to help you keep track of your team's timezones. It's a great tool for remote teams, or teams that work with clients in different timezones.

How do I add a team member?

You can add a team member by clicking the "Add Team Member" button on the dashboard while managing your team. You can also manually add a team member by adding their username and timezone.

Do I need to invite my team members?

We support both inviting your team members and manually adding them. If you invite your team members, they will be able to manage their own timezone and profile. If you manually add your team members, you will be able to manage their timezone and username.

How many timezones are available?

We support all timezones available in the IANA Time Zone Database. You can view the full list of timezones here. If you don't see your timezone, please contact us at contact@ttime.app.

Are timezones automatically updated for daylight savings?

All timezones are checked for updates every 24 hours. You can view the latest changes here. If you notice any issues, please contact us at contact@ttime.app.


Is TeamTime free?

We offer a free plan that allows you to manage 1 team for an unlimited amount of time.

How do I upgrade my plan?

You can upgrade your plan by clicking the "Manage Plan" button on the dashboard. The billing system is powered by Stripe, so you can pay with any major credit card.

How do I cancel my plan?

You can cancel your plan by clicking the "Manage Plan" button on the dashboard. You will not be billed again after you cancel your plan.

How are plans billed?

Plans are billed monthly. You can cancel your plan at any time, and you will not be billed again.

What payment processor do you use?

We use Stripe to process payments. Stripe is a secure and trusted payment processor used by many companies. You can learn more about Stripe here. All payment information is securely stored by Stripe and never touches our servers.

What is your refund policy?

We do not offer refunds. If you have any questions, please contact us at contact@ttime.app.